Frequently Asked Questions (FAQ)


Does TentuPlay collect data on demographics?

No. TentuPlay only collects behavioral data.

Does TentuPlay extract data straight from the server database?

TentuPlay is a third-party SDK that collect data from your client side.

What if we are unwilling to send our data outside?

TentuPlay can also provide server-to-server service. Please consult a sales person at TentuPlay for further discussion.

What is the minimum amount of data needed for AI in-game shop? Does TentuPlay need any past data from our server?

On average, it takes one to two days worth of data for TentuPlay’s AI to set thresholds for personas and bucket players into appropriate personas. TentuPlay does not need any past data from your server side.

What is the minimum number of players needed for AI in-game shop?

AI in-game shop can run on a small player base, yet TentuPlay recommends MAU above 3,000 for a more accurate and diverse persona analysis.